تعلن Rentokil Initial عن حاجتها لشغل وظيفة Part-Time Call Center Agent في Riyadh Saudi Arabia.
تفاصيل الوظيفة
Job Description
Rentokil Boecker Saudi Arabia is looking for enthusiastic and customer-focused part-time call center agents to join our team. This position is for Saudi nationals only.
The successful candidate will be responsible for handling customer inquiries received through telephone, website, live chat, WhatsApp, and email, while ensuring timely follow-up and an exceptional customer experience.
Working hours: 4 hours per day, 6 days per week (split shifts)
✉️ محتاج خطاب تقديم للوظيفة دي؟خطاب مخصص للشركة دي بالذات، جاهز في 30 ثانية
جهّزه الآنWork model: Hybrid (office and remote)
He/she will be responsible for the following:
💼 جهّز نفسك للتوظيف
🔗لينكدإن ما بيظهرش في البحث؟خلي بروفايلك يوصل لأول نتيجة عند المسؤولين🎤هترتبك في المقابلة؟تدرّب بالصوت على أسئلة حقيقية واحصل على تقييم فوري- Receive and manage customer inquiries across all communication channels.
- Log all customer inquiries and prospects into the ICABS system.
- Allocate prospects to the assigned sales consultant in each branch.
- Notify the assigned consultant immediately via email and WhatsApp.
- Follow up on all inquiries within 24 hours to confirm whether the customer has been visited, surveyed, quoted, or converted into a sale.
- Escalate any delays or missed actions to the branch manager (BM) and area sales manager (ASM).
- Maintain accurate records and ensure excellent customer service at all times.
Requirements
- Saudi national only.
- Fluent in Arabic and English (spoken and written).
- Strong communication and customer service skills.
- Good computer skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- University students, fresh graduates, or candidates seeking a flexible part-time opportunity are encouraged to apply.
رابط التقديم
🎓 كورسات مجانية ذات صلة
